Policies

 

 SHIPPING

Free shipping worldwide!

You are responsible for any additional taxes applicable outside of the EU.

All A4 portraits are safely shipped in a water-tight sleeve, and hard carton padded envelope using PostNL Registered letter with Tracking.

All A3 portraits are safely shipped in a water-tight sleeve and a hard carton mailing tube using PostNL Registered parcel with Tracking.

The time it takes for your commission to reach you varies depending on where you are based. Please visit the PostNL website for an estimation of delivery for your own country.

 

RETURNS

Please note that I do not accept cancellations or returns for commissioned pieces as they are custom-made items, specifically crafted for you.

In case artwork arrives to you damaged, please contact me as soon as possible for further instructions. In case the damage is beyond repair you are entitled to a full refund. 

 

GENERAL

Business conducted on this website is subject to Dutch law. For further details visit the European Commission website. 

Disputes are resolved via Alternative and Online Dispute Resolution.